AI agents for hotels, holiday homes and serviced apartments.
Guests expect an answer at 2 am as much as at 2 pm, in their language, on the channel they already use. Vykorr agents look after the whole stay, from the first rate question to the review, and win back bookings that would otherwise go through a travel site.
What the agents handle.
On WhatsApp, Instagram, web chat, email and phone, in your customers' languages, from your own information and inside your rules.
- Direct bookings
- Answers rate and availability questions from your own rates, sends a quote and a payment link, so more guests book with you directly.
- Before arrival
- Collects arrival times and guest details, shares check-in information and offers the early check-in, transfers or upgrades you choose to sell.
- In-stay concierge
- Takes requests on WhatsApp, turns them into tickets for housekeeping or maintenance, and books spa and restaurant tables.
- Holiday homes
- Sends access details and house rules at the right time, answers deposit questions and lines up cleaners between stays.
- Groups and events
- Qualifies group, wedding and event enquiries, drafts a proposal for your sales team and follows up.
- Reviews and recovery
- Drafts replies to new reviews for a manager to approve, and flags the ones that need action.
- Morning briefing
- Sends managers arrivals, occupancy, open requests and complaints before the day starts.
More than a chatbot.
Most chatbots collect a question and stop. These agents finish the job.
Works from your real rates and availability.
Turns a request into a ticket for the right team.
Recognises returning guests where your system shares their history.
Replies in the guest's language.
An example day.
What a day can look like once the agents are live. Illustrative, not a client log.
A guest asks about late checkout. Your rule is checked, it is offered for a fee, accepted, and the front desk is told.
Today's arrivals get check-in details and a transfer offer.
A request for extra pillows becomes a housekeeping ticket for that floor.
A wedding enquiry for 120 guests is qualified and a draft proposal goes to the sales manager.
A booking enquiry for next month is answered with rates and a link to book direct.
The lines it won't cross.
- Offers only the upgrades, prices and refunds you allow.
- Never shares access codes or room numbers before checking the guest.
- Passes safety, health and security concerns to a manager at once.
- Sends marketing only to guests who agreed to it.
Connects to your systems.
- OPERA Cloud, Mews and Cloudbeds, with partner access
- Guesty and Hostaway for holiday homes
- Channel managers such as SiteMinder, with partner access
- Maintenance ticketing and smart locks with an API
- Google reviews and Trustpilot
- Payment links
Examples of systems we connect to where they offer an API, a webhook or an email feed. Names are examples, not partnerships.
How we start.
Three engine burns, in this order, for every agent. The first one proves itself on real conversations before anything else changes.
Burn 01
Survey
We start with a real workflow that costs money and time: manual, slow and spread across inboxes and spreadsheets.
Burn 02
Build
We design a focused product or agent where AI does real work: drafting, comparing and chasing, with a person making the calls that matter. No features for show.
Burn 03
Operate
We stay with it end to end. We ship fast, watch it fly, and keep improving it with the people who use it.
Common questions.
Can it take direct bookings?
Yes, from your rates and availability, with a payment link. Where your booking engine allows it, the booking goes straight in; otherwise your reservations team confirms it.
Can it connect to our property management system?
Most hotel systems need partner access, which we arrange with you. Until then, the agent works from the arrivals list and passes requests to your team.
Does it work for holiday homes and serviced apartments?
Yes. Access details, house rules, deposits and maintenance requests are common jobs for it.
Who approves upgrades and refunds?
You set the rules. The agent offers only what you allow and asks a person for anything outside them.
AI agents for other industries
- Real estate brokers and property managers
- Property developers
- Healthcare and clinics
- Restaurants and F&B groups
- Retail and e-commerce
- Schools and education
- Car dealers, rentals and service centres
- Professional services and business setup
- Fitness, beauty and wellness
- Logistics, couriers and field services
- All AI agents
Bring us a workflow. We will send an agent.
Tell us how your team works today. We will come back with the agent we would build first and how it would work.